From: Sheree Bownes [mailto:sbownes@optusnet.com.au]
Sent: Tuesday, July 21, 2009 8:13 PM
To: '4U Tours @ Sarah'
Subject: RE: Trip to Vietnam - Bownes Family

Dear Sarah

Thank you so much for organising such a wonderful holiday for our family.  It was perfect and we didn’t have one mishap.. Our guides were great – especially Hann and everyone was so punctual, helpful and knowledgeable.   The trek in Sapa was a real highlight as was our junk on Halong Bay.  Our hotel in Hanoi was always so accommodating with all our late checkouts, storing our luggage and offering us a spare room whenever we were in transit.   Thank you again for making our holiday so special.
Kind Regards
Sheree

From: Bryant Nguyen [mailto:bhqn77@gmail.com]
Sent: Tuesday, July 21, 2009 7:44 PM
To: Kenny Lam (Fai)
Subject: Thank you
Hi Kenny, 
My boss just came back from his trip to VN and was full of praise for the way you organised everything for him and his family and also for the tour guide as well. Everything ran smoothly and seamlessly. He even says that it was almost like a second honey moon for him!  He even recommended back to me to go back there and do what he did! I had a chat to mum and dad and perhaps we might look at doing something similar in either 2010 or 2011. 
Thank you for looking after them so well. Hope all is well for you and your family.
Warmest regards,
Hien